Privacy Policy
1. Data Controller
Metis Scientific GmbH, [Street and number], 8010 Graz, Austria, is the controller responsible for the processing of personal data on this website within the meaning of the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
2. Data Protection Officer
You can reach our data protection officer at datenschutz@metisscientific.com or by post at the address above.
3. Collection and Processing of Personal Data
We process personal data that you voluntarily provide when using our website and services — for example, when completing a contact or demo request form, subscribing to the newsletter, registering for a course, or requesting product information. This may include your name, email address, organisation, country, role, and the content of your message. When you visit our site, we also process technical data such as IP address, browser type and pages viewed (log data).
4. Legal Bases for Processing
We process personal data on the following legal bases under Art. 6 GDPR: (a) your consent; (b) for the performance of a contract or pre-contractual steps you request; (c) our legitimate interests in operating and improving the website and services; and (d) compliance with legal obligations.
5. Purposes of Processing
We process your data to respond to your enquiries, provide product information and quotations, deliver requested resources (whitepapers, datasheets), manage newsletter subscriptions and course registrations, evaluate and improve our offerings and website experience, and to comply with legal obligations.
6. Recipients of Personal Data
We share personal data only with carefully selected processors and service providers that support our operations (e.g., hosting, email delivery, and analytics providers) under written data processing agreements. Recipients process your data solely on our documented instructions and in accordance with the GDPR.
7. Transfers to Third Countries
We transfer personal data outside the European Economic Area only where an adequate level of protection is ensured (e.g., EU standard contractual clauses) or another lawful transfer mechanism under Chapter V GDPR applies.
8. Retention Period
We store your personal data only for as long as necessary to fulfil the purposes for which it was collected, to meet legal retention obligations (e.g., under the Austrian UGB and BAO), or to defend against legal claims. After the retention period expires, the data is deleted or anonymised.
9. Cookies
Our website uses technically necessary cookies to ensure correct functionality. We also use analytics and marketing cookies, which are only set after you have given your consent through our cookie banner. You can withdraw or adjust your consent at any time via the cookie settings.
10. Web Analytics
We use Google Analytics 4 (GA4) to analyse website usage. IP addresses are truncated and the data is processed on the basis of your consent. You may opt out of GA4 measurement at any time by adjusting your cookie settings or by using the Google Analytics opt-out browser add-on.
11. Your Data Subject Rights
Under the GDPR, you have the right to access, rectify, erase, restrict, port, or object to the processing of your personal data, as well as the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. You also have the right not to be subject to a decision based solely on automated processing. To exercise these rights, contact us at info@metisscientific.com.
12. Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40-42, 1030 Vienna, Austria (dsb.gv.at), or with any other competent supervisory authority.
13. Contact
For privacy-related enquiries, please contact: Metis Scientific GmbH, datenschutz@metisscientific.com.
